Support

iLinks InfoTech offers support plans tailored to the individual needs of our clients. Support contracts may range from pre-purchase of a small block of hours over a given time period to ongoing 24 x 7 site support.

iLinks InfoTech offers a range of support options that includes chat, email and phone support to expedite the technical diagnostics for customers using open source systems like OFBiz, Opentaps and Liferay. In most cases, you can count on resolving your situation with a single point of contact to get you the answers you need to have a prompt response and make your job easier.

Support features include:

Maintenance and support for any OFBiz/Opentaps/Magento/Liferay solutions

  • Support via phone, email, and/or Web
  • Expert technical support
  • Product bug and patch updates
  • Resolving integration issues
  • Upgrading the current system
  • Training and consulting

iLinks InfoTech Support benefits:

  • Assistance during every stage of the application lifecycle from design and development, through testing and deployment, to ongoing management and monitoring
  • Reduced business and technical risks, enabling effective utilization of our customer’s resources
  • A greater success rate for your open source-based projects